Privacy Policy

Welcome to Eris Mart. We make leather tool belts, aprons, barber vests, log carriers, and accessories for people who use their gear every day, and we'd like to treat your personal information with the same care we put into a strap or a stitch line. This policy covers what we collect when you shop with us at erismart.com, why we collect it, and what say you have over it.

1. Information We Collect

To process your order and run our store properly, we collect:

• Contact details: name, email address, and phone number.
• Order & payment information: shipping and billing address, and payment details processed securely by our payment provider — we never store full card numbers on our servers.
• Product preferences: size, color, or personalization details for items like tool belts and aprons where applicable.
• Technical data: IP address, browser type, device information, and cookies used to keep checkout secure and the site running smoothly.
• Account & marketing data: order history and email preferences if you sign up for our newsletter or create an account.

2. How We Use Your Information

• Processing, packing, and shipping your order accurately.
• Responding to customer service questions about sizing, materials, or care.
• Sending order confirmations, shipping updates, and — only if you opt in — promotions, restocks, and sale alerts (like our clearance and newsletter discounts).
• Improving our website, catalog, and checkout experience through aggregated analytics.
• Detecting and preventing fraud or unauthorized use of our site.

3. Sharing Your Information

We share information only with trusted partners who help us operate:

• Payment processors, to securely handle transactions.
• Shipping carriers (UPS, FedEx, USPS), to deliver your order.
• Analytics and email marketing platforms, to improve our site and communications.

Every partner is bound by data-protection agreements and may use your information only to provide services to Eris Mart, never to resell it.

4. Security Measures

• Encryption: Payment and checkout data is encrypted in transit using SSL/TLS.
• Access control: Only authorized staff can access personal data, under strict confidentiality obligations.
• Regular reviews: We periodically review our systems to identify and address security risks.

5. Your Rights Under U.S. Law

If you're a U.S. resident, the CCPA and CPRA give you the right to:

• Know what personal information we collect about you.
• Request a copy of the data we hold.
• Ask us to correct or delete your information, where legally permitted.
• Opt out of marketing emails at any time.

We do not sell personal information. To exercise any of these rights, email support@erismart.com.

6. Data Retention

We keep order and billing records as long as required for tax and legal purposes, and technical data for shorter periods to support site security and performance. Once data is no longer needed, we securely delete or anonymize it.

7. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal data from children.

8. Cookies & Tracking

Eris Mart uses cookies to remember your cart, keep you signed in, analyze site traffic, and — if you've opted in — show relevant offers. You can disable cookies in your browser, though some features (like checkout) may not work correctly without them.

9. Changes to This Policy

We may update this policy as our business or the law evolves. When we do, we'll revise the effective date at the top of this page so you always know you're reading the current version.

10. Your Consent

By using erismart.com, you consent to the collection and use of your information as described in this Privacy Policy.